Shall we disclose CVV number to card agent?

As a credit card user, I believe you have been advised or told by friends or banks to keep your CVV number undisclosed. CVV number is a three digit number on the back of credit card. It is needed to identify the credit card when an online transaction is being done.

So you know that the CVV is confidential. Do you feel kinda insecure when the card agent takes your card and has the card's both side photocopied?  Here's Bank Negara Malaysia's explanation.

"Please be informed that documents requirement for an application will be at the discretion of the bank based on types of loan, its internal policies and risk management.  Credit cardholder should take necessary steps to minimize the risk of being a victim of fraud and not to provide credit card details to an unknown party. In this regard, if you feel that the requirement for photocopy of your credit card by the credit card agent to facilitate approval is unreasonable, you are advised to check and seek explanation from the Card Centre of the bank.

 

We also would like to highlight to you that all financial institutions must abide to Section 97 of Banking and Financial Institutions Act 1989 where they should not reveal, publish or otherwise disclose to any person of any information or document whatsoever relating to the affairs or account of such customer."